{"id":3304,"date":"2024-06-10T08:34:22","date_gmt":"2024-06-10T08:34:22","guid":{"rendered":"https:\/\/arabsupply4marketing.com\/?page_id=3304"},"modified":"2026-02-05T02:40:11","modified_gmt":"2026-02-05T02:40:11","slug":"faqs","status":"publish","type":"page","link":"https:\/\/arabsupply4marketing.com\/en\/faqs\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Frequently Asked Questions
Do you have any questions?<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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Please read the questions below, and if you cannot find your answer, please send us your question, and we will reply to you as soon as possible.<\/span><\/div><\/div><\/div><\/div><\/div><\/div>
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Frequently Asked Questions

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Frequently Asked Questions<\/div><\/span>

We import our products directly from the United States, the United Kingdom, and European Union countries, and collaborate with certified global brands to ensure food quality and safety.<\/p><\/div><\/div>

How can I order your products, and do you serve only stores and hypermarkets, or also retail customers?<\/div><\/span>

We provide supply services for hypermarkets, supermarkets, and local stores. You can contact the sales team for wholesale orders or retail orders according to your needs.<\/p><\/div><\/div>

What are the distribution areas and delivery times within Jordan?<\/div><\/span>

We cover the governorates of Amman, Irbid, and Zarqa in Jordan. Delivery times vary depending on the order size and location; our team provides you with a detailed time estimate upon order confirmation.<\/p><\/div><\/div>

What are the price terms and the minimum order quantity (MOQ)?<\/div><\/span>

Prices depend on the brand, order size, and purchase terms. For wholesale orders, we set a minimum for each product\/brand \u2014 contact sales for a detailed quote.<\/p><\/div><\/div>

What payment methods are available, and do you offer credit facilities for merchants?<\/div><\/span>

We offer several payment methods suitable for merchants (bank transfer, credit terms for approved partners after reviewing their accounts). For more details about financial facilities, please contact the Accounts and Sales Department.<\/p><\/div><\/div>

How do you handle damaged products or complaints? Are there return or exchange policies?<\/div><\/span>

All our shipments are inspected before delivery. In case of damage or discrepancy, please report within a specified period from the receipt of the goods (the duration and procedures will be clarified upon request), and we will proceed with replacement or refund according to the company policy.<\/p><\/div><\/div>

Do the products carry quality or compliance certificates (such as food safety, halal, etc.)?<\/div><\/span>

We work with suppliers who adhere to international safety and quality standards. Upon request, we provide you with available certification information for each product or brand.<\/p><\/div><\/div>

Do you have exclusive distribution contracts or the possibility of representing new brands in Jordan?<\/div><\/span>

Yes \u2014 we have exclusive agency relationships with some brands. We are always open to new partnerships; if you have a brand you wish to represent or are looking for an exclusive agency, please contact the partnerships team to discuss possibilities and terms.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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